From Concept to Solution: A Guide to How We Support our Customers
At Polar Technology, we take a project from concept to solution, partnering with our customers to identify the right technology and manufacturing method for the end application, before managing every stage of the process all the way through to volume production.
The key stages include:
Understanding Requirements
The first step is our experienced engineering team will immerse themselves in the project to establish a detailed picture of the product requirements and the operational environment.
Our expertise in a diverse range of specialist processes such as filament winding, hydroforming and additive layer manufacturing allows us to offer innovative solutions to customer problems and suggest the most cost-effective, efficient method for manufacture.
Partner or Lead the Design
The design and development stage is tailored entirely to the requirements of the customer. In some cases, we collaborate as a partner, assisting with elements of the design, whilst in others, we take full responsibility for the design of the product.
In either case, our 3D CAD (Computer-Aided Design) software allows us to take an initial specification and bring it to life as a detailed 3D model. We can also offer Finite Element Analysis (FEA) to assist with preparing the design, ready for review and approval by the customer. We also have the capacity to reverse engineer an existing component with our laser scanning capability, producing a CAD model that can facilitate new or additional design features.
Develop Technical Solutions
Furthermore, our in-house design tools, analysis, FEA capability and mechanical testing laboratory allows us to demonstrate product performance and calibrate design methodologies, ensuring that every product is optimised before it goes to the volume production stage.
Alongside this, we also have extensive tooling design and manufacture capabilities, enabling us to optimise the tooling design to accommodate larger volume projects and ensure the production rate is met.
Manufacture
When the project reaches the manufacturing stage, our state-of-the-art Poka-Yoke production management software ensures that quality is maintained throughout.
This includes a fully electronic travel system with real time data capture, a PFMEA derived process and control plan, and strict adherence to industry quality standards, including AS9100 and ISO9001:2015 certifications.
Deliver Excellence
We understand that, at the forefront of cutting-edge engineering, requirements can change. This means we ensure we can remain flexible, but when it comes to a finalised product, we pride ourselves on being Right First Time, On Time in Full, Every Time.
We also operate in a culture of continuous improvement, and work with our customers to identify areas where we can further streamline and enhance our in-house processes.
Aftersales Support
Our work doesn’t end when the product is delivered. Our aftersales support will ensure the partnership continues, assisting with any further queries as the product continues up the supply chain.
This is one of the reasons that we have built a number of long-term, well-established relationships with market-leading customers, with some lasting as long as twenty years.
For more information on our full range of engineering services, please click here.
Or, to find out about how we can assist with your enquiry, please visit our Contact page.